Privacy Policy

Last Updated: April 17, 2026

1. The Information Collected

Personal information is collected when you interact with this website. This is limited to:

Contact Information: Your name, email address, and phone number when you voluntarily submit these via the contact form.
Technical Data: Your IP address, browser type, and interaction data collected through automated tracking tools.

2. How Your Information is Used

Your information is used to fulfill the specific purpose for which it was provided. This includes:

Responding to your inquiries and providing requested services.
Analyzing website traffic to improve user experience.
Ensuring the technical functionality of embedded content.

Your data is processed based on the principle that the collection is fair and reasonable for the operation of a professional printing service.

3. Third-Party Services & Cookies

This website utilizes third-party integrations that may collect data independently:

Google Analytics (GA4): This tool uses cookies to track website traffic and user behavior. This data is generally anonymized and helps in understanding site performance. You can opt out of this tracking using the Google Analytics Opt-out Browser Add-on.
YouTube Embeds: When you view embedded video content, YouTube (Google) may collect data regarding your interaction. This website utilizes Privacy-Enhanced Mode for embeds where possible to limit cookie placement until you play a video.

4. Overseas Disclosure

Because this site uses Google Analytics and YouTube, your personal information may be transferred to, and stored on, servers located outside of Australia (typically in the United States). By using this website, you consent to this cross-border transfer of data as required for these digital services to function.

5. Data Security & Retention

Reasonable steps are taken to protect your personal information from misuse, interference, loss, and unauthorized access. Your contact information is retained only for as long as necessary to facilitate your business inquiry or to meet legal record-keeping requirements.

6. Your Rights

You have the right to:

Access: Request a copy of the personal information held about you.
Correction: Request that inaccurate or out-of-date information be corrected.
Automated Decision-Making: Inquire about any automated systems used to process your data, though this website currently relies on manual review for contact form inquiries.

7. Complaints

If you have a concern about how your privacy has been handled, please contact us using the details below. We will investigate your complaint and respond within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

8. Contact Details

For any questions regarding this policy or your personal data, please reach out to:

Privacy Officer
‍PRINTFACTORY.COM.AU
57 Translink Dr, Keilor Park VIC 3042
Phone: (03) 9489 3424